Enterprises are putting AI agents into production against real systems. Most access governance still assumes every action begins and ends with a human user.
Product overview · 4 min 12 sec
Overview
An agent that posts a goods receipt in SAP, reconciles a bank statement in Oracle, or changes a worker record in Workday is exercising real authority over real transactions. That authority is usually invisible to the controls built to govern employees — because the agent borrows an identity that already existed, and the application records only that identity behaving normally.
An agent reaches your systems through a service account, an integration user or a delegated human principal. The application records that identity behaving normally — not the agent that decided to act.
Grant an agent one tool that creates a supplier and another that releases a payment, and you have assembled a toxic combination that exists in neither application. Each grant looked reasonable on its own.
When a regulator asks who authorised a posting, the answer cannot be a log line. It has to name the principal, the delegated authority, the policy evaluated and the approval obtained.
No disconnected inventories.
No hidden authority.
The Approach
Four capabilities, applied to agents with the same rigour the industry applies to people — and evaluated continuously rather than at quarterly checkpoints.
Every agent, every tool call, every MCP server, and the identity it acted as — captured as a connected chain rather than scattered logs. Registration, vendor, model and delegated authority are inventoried, not inferred.
Identity, intent, context, risk and policy evaluated together at each decision point. Deterministic rules first, so every outcome traces to a named policy that a reviewer and an auditor can both follow.
Agents and the credentials behind them are governed like any other identity: owned, scoped, rotated on schedule, expired on time, and certified in campaigns alongside people and service accounts.
Each action produces an authorization receipt — the durable record of who authorised what, under which policy, with which approval. Step-up review inserts a human whenever policy requires one.
Continuous Evaluation
The same five signals are evaluated at three points in an agent's work, so a decision that was safe when it was granted does not stay approved after the context around it changes.
Registration, delegation and scope are evaluated against policy. A grant that would complete a toxic combination is refused before it exists.
Each tool call is checked in flight against the agent's declared scope, the sensitivity of the target, and the authority actually delegated to it.
The receipt, the execution chain and the policy decision are retained as reproducible evidence, and feed the next certification cycle.
The Evidence
When an agent completes an action, the record it leaves behind is not a log line. It names the agent, the human or system principal it acted for, the authority delegated to it, the policy that was evaluated, the approval that was obtained, the tool invoked and the transaction that resulted.
That is the artefact an auditor asks for — generated at the moment of the decision rather than reconstructed months later.
Coverage
Each is inventoried with a named owner, a rotation schedule and an expiry — and reviewed in the same certification campaign as the people who work beside them.
Score your governance across the five surfaces in five minutes, or talk to the team about the agents already running in your estate.